There are some unique elements to the car wash industry, and this is often what we focus on in this blog. However, there are also some essential practices that apply to all businesses. What are some of these key elements to a successful business venture, and how can you apply these principles to your car wash business?
#1 Researching Your Target Audience
This is essential for every business. You can’t just say that everyone is your target customer. Consider your car wash, for example. How far are people willing to drive to use a car wash regularly? You can’t rely on travelers for all your business, even if you are right off a bust freeway. You need to target local traffic. It is also a waste of money to market to people who don’t drive or own a car. Therefore, it is essential to do your research so that you can market specifically to people who will want to become your regular car wash customers.
#2 Make a Personal Connection with Customers
One way to do this is through social media. When you have a special event at your car wash, be sure to advertise it across your social media channels. If you are doing something for the environment, share it with the community. Anything that you do to benefit the community should be a part of your regular social communication with customers.
#3 Consistent and Engaging Content
You need to be in constant contact with consumers to remind them your business exists. But that content also has to be engaging. Sure, you can get away with a daily good morning post to ask the community what everyone is doing today. But you also need to provide relevant information about your wash. Sharing the weather report on a beautiful day could bring in extra customers. While sharing a bad weather forecast may keep people away for the day, it could work to build trust and encourage people to line up for the wash tomorrow when the storms are over.
Getting Your Car Wash Started on the Right Foot
At Car Wash Pro Designers, we don’t just have experience designing and constructing express exterior car wash businesses. We also have experience managing them. Therefore, we can provide true turnkey car wash businesses with a fully trained staff and management team. Contact us today to get more information.
Super cool article that provides some good advice toward keeping your customers engaged with the goal of keeping your business afloat 💯